System Abuse Policy

System abuse is strictly prohibited. SouthNet may terminate or modify service immediately and may bill for any resulting support charges if the client engages in system abuse. Following is a list of actions which are defined to be system abuse. This list is non-exclusive; any action about which there is any doubt should be referred to SouthNet for evaluation.

Actions which constitute system abuse include, but are not limited to:

  • attempting to circumvent user authentication or security of any host, network, or account on SouthNet systems or the Internet at large ("cracking");
  • attempting, in any way, to interfere with or deny service to any user or any host on the Internet;
  • forging email or USENET posting header information;
  • Sharing and/or downloading of copyrighted material.  Digital Millennium Copyright Act (You will need Adobe Acrobat to read this document.)
  • sending large numbers of unsolicited mail messages (i.e. "junk mail" or "spam"); this includes adding or attempting to add addresses to any mailing list without explicit positive consent of the addressee.
  • forwarding or posting "chain letters" (multiple forwarding) of any type;
  • posting inappropriate messages to USENET newsgroups e.g., posting large numbers of unsolicited posts indiscriminately ("spamming"), or posting encoded binary files to USENET newsgroups not specifically named for that purpose;
  • attempting to cancel, supersede, or otherwise interfere with email or USENET posts other than one's own;
  • engaging in harassment, whether through language, frequency, or size of messages;
  • using an account at another provider to promote an SouthNet Web site in an abusive manner;
  • using an SouthNet account or network connection to collect replies to messages sent from another provider which violate these rules or those of that provider.
  • All dial-up accounts under the Service are allowed an unlimited number of sessions, however, these are not dedicated access accounts. Automated means of avoiding disconnections due to inactivity are prohibited. Such automated means include electronic or software auto-dialers, programs that maintain an active connection, pinging the mail server, repetitive e-mail checks and any other means currently available or developed in the future. Please refer to our web site or customer service for the current pricing for our accounts and any excess usage charges.

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